Support

Residential Support

Help at home

Educational Support

School Support

Commercial Support

Business support

Residential – IT help on demand

Over the years we have dealt with many different scenarios from fixing a virus problem on a tanker ship via satellite link in the Taiwan Strait to recovering a student’s dissertation from a corrupted hard drive.

We offer a number of services to help residential and small companies (1 to 5 users) deal with IT related Issues.
If you are able to bring your computer to our central London workshop we can provide you with a reduced price for the repair. If you can’t bring the machine to us we can offer a pickup/drop off service at an additonal fee. If your problem is urgent or you require assistance straight away please visit our Quick Support page where you can arrange a remote session with one of our engineers and you will be up and running in no-time!

Free Diagnostic *applies to most devices

Bring in your desktop or portable computer to our central London lab and well will run a diagnostic to make sure your core components, such as HDD, RAM, CPU, GPU are OK.

Fast & Reliable service

On reciept of your Computer one of our engineers will let you know the expected turnaround and costing of the repair/fix. The average turn-around for repairs is 3 working days.

Central London Base

Computer Repair, Network Support & Sales, all within walking distance of your office. We are always here to help. Get in touch

All Work Guaranteed

Our team of experts will make sure your computer is running at it’s best! If you are not happy with anything you can simply bring it back.

School Support

Whether you are a village primary school with a handful of devices or a large feserated school with multiple servers and locations, our network support will give you total peace of mind.
We specialise in IT support for schools and over the past 15 years we have developed and learnt how to apply our network support specialist knowledge and experience in the most effective way for the educational sector.

Network Infrastructure

  • Copper(Cat5/6/7/8)
  • Optical Fibre
  • Wireless solutions
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Security
Solutions

  • Network security
  • Access control systems
  • CCTV
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Telecoms &
Printing

  • VOIP phone systems
  • Printing and copying machines
  • Print Management, Papercut
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IT Support And Solutions

  • Dedicated Team
  • Central London Workshop
  • Onsite, Remote & Telephone
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Audio Visual
Solutions

  • Interactive panels
  • Display boards
  • Projectors & Interactive whiteboards
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procurement
Services

  • Industry-leading vendors
  • Hardware & Software
  • Discounted & Bid Pricing
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Weekly visits work best!

Our team is available onsite, telephone, email and via remote control

In the majority of case’s a weekly scheduled visit works best. An engineer will come to the school on the day and time that is agreed and tackle all IT, hardware, software and networking problems the school may have. We find that support in a school works best if you are allocated the same engineer for the weekly scheduled visit. We make sure that at least two of our engineers are familiar with your system so in the event that the regular engineer cannot make it, you will have an engineer that understands your system and the way around your school. In the event that a new engineer takes over your weekly scheduled visit a hand over will take place where you would have two engineers for the handover period at no extra cost to your school.

Our engineers will be able to cover the following during their visit.

All of our engineers are polite well manored and presentable. All are Enhanced DBS checked annually.

Network Infrastructure

Network cabling, copper(Cat5/6), optical fibre & wireless solutions.

Backup and Data recovery

Create and maintain a backup regime. Restore deleted files.
Disaster Recovery Plan. 

Regular Consultation

We provide regular consultation during our visits (or when requested) so there is transparency and a clear IT path.

Account Management

User account management, Add/remove, Web Filter, Secure Remote access.

MIS Sync Management

Third Party App Configuration, Sync Check / setup.
LGFL Nominated Contact

Hardware & Software Support / Troubleshooting

We can install new systems and troubleshoot existing. We have stock of the most common parts available to keep systems running with minimal downtime.

Commercial – Business support

We support a lot of SMB’s in and around London, ranging from 24/7 Sercuity companies, international Shipping companies to one man band startups. It doesn’t matter how big or small your company is, we can tailor a solution specifically to your needs.

Support Plans

Network Security

The security of your networks & computer systems is a Major part of the responsibility as your IT support provider.
We provide all of our clients with best practices for network security.
You will benefit from our extensive experience and carefully developed best practices in making the best use of the standard security features within Windows, Mac and Linux systems.
We can also advise you on, and implement, a number of additional measures designed to increase the security of your network, to protect you against malicious hacking, viruses, spyware and malfeasance.