COMPUTER REPAIR

Quest Technologies provide on-site and off-site personal computer repair services for Businesses, Schools and Residential customers in and around London.

NETWORK SUPPORT

We offer many flexible support plans & packages that we can tailor to your specific needs with or without needing a contract.

CLOUD SERVICES

Our expert team use cloud services to enhance workflow, accessibility, encouraging work productivity and communication processes.

CONSULTATION

Since 2003 Quest Technologies™ have been providing consultancy for small to medium businesses, schools and to the general public.

We provide bespoke and off the shelf solutions for residential, commercial and educational IT infrastructures.

We find that approximately 80% of customers fall into one of our off-the-shelf categories and the solutions work.

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Support Plans

We provide bespoke and off the shelf solutions for residential, commercial and education IT infrastructures.
We find that approximately 80% of customers fall into one of our off the shelf categories and the solutions work.

Home Support

Over the years we have dealt with many scenarios from fixing a virus on a tanker ship via satellite link to recovering a student’s dissertation from a corrupted hard drive.

Help on demand

Business Support

Quest provides three off the shelf support flavours for businesses. If you don’t find what you need within these offerings we can also tailor bespoke to suit your needs.

Support Plans

School Support

Whether a village primary school with a handful of computers or a large college with multiple servers and locations, our support will give you total peace of mind.

Competitive pricing

Support Plans

Quest Technologies offers many flexible support plans & packages that we can tailor to your specific needs with or without needing a contract.
Help on demand

All Plans

On-demand IT Support

Quest Technologies (London) Ltd place picture
4.7
Based on 56 reviews
Marian Oppong profile picture
Marian Oppong
2 months ago
My laptop crashed for the first time on a day that I had an important meeting scheduled. I had gone through all the solutions the internet provided and nothing worked. I walked into quest and within less than 20 minutes, the issue was resolved. Lorenzo just knew what to do. He scanned every file for corruption, fixed the faulty app and gave me very useful tips. He works with integrity in a space where others exaggerate the issue in order to charge more money. I highly recommend Quest Technologies!
Tomasz profile picture
Tomasz
8 months ago
Paula Jemmott profile picture
Paula Jemmott
1 year ago
I was introduced to Quest by a UK client in the context of my legal practice in Barbados. I was pleasantly surprised that Lorenzo and the team could assist and even supply me with a new laptop and quickly set it up for me. They have also assisted with security settings and helped synchronize my devices. Lorenzo is readily available to answer queries and resolve issues remotely. The business is most efficient in general and the whole team is great to work with. Their billing is also very reasonable.
John Pitts profile picture
John Pitts
1 year ago
I have been using Quest Technologies since they opened in 2003.
Over the years I’ve used them for hardware (supply, maintenance and repair), security, networking, website design and hosting, synchronisation of devices and cloud services, installation and troubleshooting of my company and home network’s.
They are in a convenient location and can also help remotely.
They are a family business with a stable workforce who are all all accessible, friendly, knowledgeable, trustworthy, confidential and reliable.
Their billing is transparent and their pricing fair.
I have recommended them to friends and colleagues for various IT services over the years and all of them have been happy with the service they received.
It was a chance encounter when they responded to a call about a faulty printer 22 years ago, but a lucky one. I find it difficult to imagine how I could have run my business over the years without them.
I have no hesitation in recommending them.
Dr John Pitts, consultant ophthalmologist and aviation medical examiner. Medical Director, Vision in Aviation Ltd.
Brian Solomons profile picture
Brian Solomons
1 year ago
I needed a new laptop with a request for specific items. Riccardo provided me with a short list of choices. Then speedily provided the one I selected, set it up for me and copied over all my data from my old laptop. The result was that I was using my laptop for productive work instantly and seamlessly. I highly recommend this company.
Anne Pullinger profile picture
Anne Pullinger
2 years ago
The staff here are always very friendly and helpful. Recently Milko very skilfully solved problems for me when upgrading from an old to newer phone. Knowledgeable and efficient, I highly recommend this company.
Popped in with an emergency laptop problem. Was seen to immediately and the problem was fixed right away at a good price. Highly recommend.
Max Gray profile picture
Max Gray
2 years ago
Excellent service, I would highly recommend! Ricardo helped me today and fixed my laptop in a couple of minutes. Very polite and friendly
Kachal Komacheh profile picture
Kachal Komacheh
3 years ago
I had an unfortunate incident where I accidentally spilled coffee on my laptop, causing the mouse to stop working.
On 03/08/2023, eager to resolve the issue, I decided to seek help at a repair shop. Upon arriving at the shop, they quoted an initial fee of £80 for an examination, with no guarantee of success. I reluctantly agreed to proceed.
After a short while, I called their office for an update, only to be informed that they couldn't repair the laptop due to circuit damage. Instead of exploring alternative solutions, they suggested I purchase a new laptop. Furthermore, they asked if I wanted to send my laptop for recycling, which seemed premature and unprofessional.
My laptop, with its 16GB RAM and 500GB SSD drive, had a market value of around £700 for a comparable replacement. RAM and SSD at least working, and it was an unprofessional suggestion. Despite the setback, I declined their offer and opted to retrieve my laptop. However, when I returned home, I was dismayed to discover that my laptop was now completely inoperative. Prior to taking it to the shop, it was at least functional apart from the mouse issue.
In essence, I paid £80 for an examination that not only failed to repair my laptop but also left it in a worse state. This experience left me profoundly disappointed.
Subsequently, I sought help from another repair shop, where I paid £70 for a successful repair.
In retrospect, I believe this company (shop) overcharged for their examination, provided no resolution, and offered an impractical and premature suggestion regarding recycling my valuable laptop. This experience fell short of the professionalism and fair pricing I expected from a reputable repair service.
Anto P Thomson profile picture
Anto P Thomson
3 years ago
My laptop wasn't working and I could find this shop as the nearby one and I went over there , person over there was an excellent guy and he sorted my laptop issue within minutes....👍
Did a great job of replacing my MacBook (2016) battery for me (by post). after Apple had given up on the model. Prompt service and good communications.
Tomasz Pietryka profile picture
Tomasz Pietryka
4 years ago
Use to work with them. Very good experience, I have learnt a lot. Definitely would recommend to others.
Perfect customer service. They fixed my laptop in one day!

Highly appreciated and recommended!
Ardi profile picture
Ardi
4 years ago
Great people working here. Have been before and had to go in today for my laptop. Laptop was fixed promptly and cannot fault the team at all! Very honest and knowledgeable people!
Liz S profile picture
Liz S
4 years ago
Our family had a PC customised at Quest and have had great service for small fixes and upgrades periodically over the years. Really happy to have such a good, local service to recommend.
Rick cee profile picture
Rick cee
4 years ago
Fantastic service, really helped me out with some FREE thermal paste we needed urgently to complete our server install project up the road.
Very friendly service. 100% recommend. Thank you!
Os Leanse profile picture
Os Leanse
4 years ago
Brilliant service, and lovely team.
Timothy Chan profile picture
Timothy Chan
4 years ago
Went here to fix a cracked laptop screen. The guys in the shop were friendly and knowledgeable, laptop was ready for pickup the next day, within the quoted price range. They also fixed another issue with the laptop that I pointed out to them.
Will profile picture
Will
5 years ago
Quest did a great job on my desktop. The only thing they have to watch out for is having more work than they can handle, because so good! Thoroughly recommended.
Elisabeth Paice profile picture
Elisabeth Paice
5 years ago
Quest are great! They diagnosed the problem with my laptop, cleaned it up and removed a number of 'dodgy programmes' ordered and fitted a new fan and now it works like new. They are friendly, efficient, quick and excellent value for money. 100% recommend!
William Butcher profile picture
William Butcher
5 years ago
Experienced IT professionals that can help with anyone's IT repair and servicing needs. My company have used them for laptop repairs, backups, hard drive wipes and they also helped with a printer issue. Would recommend!

We provide on-site and off-site computer repair and networking services for corporations, schools and residential customers in and around central London. Whether your system isn’t running as well as it used to, or if it’s physically damaged, we’re the computer specialists to turn to for quality and timely results.