This Cookies Policy sets out the basis on which we, Quest Technologies (London) Limited, use cookies and similar technologies on or in relation to our websites, www.questtechnologies.co.uk & www.questhub.co.uk (our websites). This Cookies Policy is effective from 05/02/2018.
‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies. For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.
Contents
WHAT ARE COOKIES?
Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.
ESSENTIAL AND NON-ESSENTIAL COOKIES
- used solely to carry out or facilitate the transmission of communications over a network; or
- strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.
SESSION AND PERSISTENT COOKIES
FIRST AND THIRD PARTY COOKIES
We use the following cookies on or in relation to our website: Note: for a dynamic list please use the following link: https://questtechnologies.co.uk/cookie-declaration
Necessary (2)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| CookieConsent | Cookiebot | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
| OSTSESSID | Quest Technologies | Session cookies which are required for the operation of a function of the website ( ie a shopping cart, or to remember your user status while on the site) and which expires after 1 day. | 1 day | HTTP Cookie |
Statistics (4)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 399 days | HTTP Cookie | |
| _ga_# | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 399 days | HTTP Cookie | |
| _gat | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie | |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie |
These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested. We use the following essential cookies on our website:
- First party session cookies to identify and authenticate you when you log into our website so you do not need to repeatedly enter your login information. These cookies are: CookieConsent, UUID#[abcdef0123456789]{32},OSTSESSID.]
- First party session security cookies used for detecting repeated failed login attempts. These cookies are: UUID#[abcdef0123456789]{32}, OSTSESSID.
- First party session security cookies used to prevent abuse of the login system on our website. These cookies are: UUID#[abcdef0123456789]{32}, OSTSESSID.
- First party persistent cookies to recognise whether you have accepted the use of cookies on our website. These cookies are: CookieConsent. These cookies expire after 1 Year.
Legal basis for processing: we process information about you contained in or obtained from essential cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: ensuring our site functions properly and providing you with online services you have requested.
How to opt out of essential cookies
Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly. You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected. For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled How to accept or reject cookies or use our cookie tool.We use the following types of non-essential cookies on our website:
- Functional (or preferences) cookies
- Analytical (or statistics / performance) cookies
- Targeting (or marketing / advertising) cookies
FUNCTIONAL COOKIES
These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website:
- Third party session cookies are used to determine operating system so that Teamviewer.com can serve you the correct version of their remote support software. These cookies are: RANDOM ID (sdPuqGtW9arY0QIG8N7sDVCbqLPXXjtZxY6IKhN2kPU). These cookies expire after you close the web browser.
- Third party persistent cookies are used to display google maps on the contacts page. These cookies are: NID. These cookies expire after 6 Months.
How to opt in or out from functional cookies See the section below entitled How to accept or reject cookies
Processing information about you contained in or obtained from functional cookies Legal basis for processing: we process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer
ANALYTICAL (OR STATISTICS / PERFORMANCE) COOKIES
Analytical (or statistics / performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website:
- We use Google Analytics cookies on our website. Google Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address).
- The Google Analytics cookies used on our website are: _ga, _gat, _gid, collect. These cookies _ga are persistent and expire after 2 years. These cookies _gat and _gid, collect are session based and expire after the web browser is closed.
- The information we collect using analytical cookies is collected on an anonymised basis.
More information
Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: https://support.google.com/analytics/answer/6004245
For information on how Google uses data from cookies it uses, please visit www.google.com/policies/privacy/partners/
How to opt in or out from analytical cookies
See the section below entitled How to accept or reject cookies
To opt out of Google Analytics tracking across all websites in general, you can do so here: http://tools.google.com/dlpage/gaoptout
Processing information about you contained in or obtained from analytical cookies
Legal basis for processing: we process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: analysing how individuals use our website to help us improve our website and business.
TARGETING (OR ADVERTISING) COOKIES
For information on third party targeting or advertising cookies we use on our website, please see the section below entitled Third party cookies.
How to opt in or out from advertising cookies
See the section below entitled How to accept or reject cookies Processing information about you contained in or obtained from advertising cookies
Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to the purposes for which we process your information using advertising cookies by explicitly accepting the use of targeting cookies in our cookie tool. We use Cookiebot to manage cookie consent which allows users to opt in and out of the various types of cookies on our site.
Third party cookies
Third parties use cookies to analyse your use of our website and/or to display advertisements including third party advertisements to advertisement conversion tracking such as Google AdWords. Third party cookies used in relation to our website include:
Third party advertisement cookies.
- Google uses cookies to display advertisements to elsewhere across the internet based on your interests and behaviour and to measure their effectiveness. You can find out how Google uses your information and how they use cookies by accessing their privacy policy at https://www.google.com/policies/privacy/ and their cookies policy at www.google.com/policies/technologies/cookies/. These cookies are: collect. These cookies are session based and expire after the browser is closed
- Google AdWords cookies to track whether you have come to us via an advertisement we have placed on elsewhere across the internet, such as another website and to record information relating to how you came to us such as your location when you accessed our website, the time of day you visited and the device you were using. Google may use different cookies to track how you came to our website depending on what advertisement you clicked on and where.
More information
For information about the cookies Google uses in relation to the above, see the ‘Advertising’ section on the Types of cookies used by Google page in Google’s cookies policy, which is available here: https://www.google.com/policies/technologies/types/
For information about how Google uses data from cookies for its own purposes, please visit the following link www.google.com/policies/privacy/partners/
How to opt in or out from third party cookies
See the section below entitled How to accept or reject cookies
Processing information about you contained in or obtained from third party cookies
Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to the purposes for which we process your information using third party cookies by explicitly accepting the use of cookies in our cookie tool. We use Cookiebot to manage cookie consent which allows users to opt in and out of the various types of cookies on our site.
Google embed web beacons on our website. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them.
Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a ‘do not display images (in emails)’ setting in your email server).
How to opt in or out
See the section below entitled How to accept or reject cookies
Legal basis for processing: we process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: Analysing the effectiveness of our marketing campaigns. For further information on how we use the information gathered from our use of web beacons please see our privacy policy, which is available here: https://questwebsites.co.uk/privacy-policy
There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below:
You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.
You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org
Accepting or rejecting cookies
Cookie control tool
You can accept or reject non-essential cookies by using our cookie management tool. We use Cookiebot to manage cookie consent which allows users to opt in and out of the various types of cookies on our website. Cookiebot displays a user friendly, no-nonsense dialog the first time a user visits our website - no matter what page the user first lands on. The dialog informs the user about the use of cookies and both asks for and records consent to set cookies on the user’s web browser with the ability to revoke permissions for the various types of cookies. Please see more about on our Cookie Consent page.
Browser settings
You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History
- Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
- Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US
Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.
Existing cookies
To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.
Google Adsettings
You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by:
- unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and
- switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).
Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996
Google Analytics Opt-out Browser Add-on
You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout
European Interactive Digital Advertising Alliance Tool
You can opt out of Facebook and other companies that participate in the Digital Advertising Alliance in Europe from showing you interest based ads by visiting http://www.youronlinechoices.com, selecting your country, clicking ‘Your Ad Choices’, then locating Facebook (and any other companies you want to block) and selecting the ‘Off’ option.
