Support Plans

Quest Technologies offers many flexible support plans & packages that we can tailor to your specific needs without needing a contract.

 

Ad-Hoc Support - IT help on demand

Ad-Hoc Support - No Contracts, simply use us when you need us.

Give us a call when you have an emergency, no need to have a contract in place! One of our qualified engineers will be with you at their next availability.

 

Full Network Support - Peace of mind IT

Full Network Support - Total management of your IT to guarantee peace of mind.

The Full network support service offers all the benefits of having a full-time IT Department, without the expense of wages and equipment. We are proud to be able to offer an unlimited onsite and remote IT Support service. Whether you require remote support or an onsite presence, we have the resources available to provide our clients with an unrestricted support service.

School Support - Discounted rates apply

School Support - Fast, Professional, & Reliable support

Our dedicated team of trained engineers strives to deliver unprecedented support to local schools in and around London. All of our engineers are fully CRB checked & vetted. We provide structured cabling, audio visual and interactive whiteboard installations. We can provide electrical installations, telephone and printing systems via Third-party suppliers.

 

Emergency Network Support

Emergency Network Support - Contract

This level of support is ideal for companies that have an existing IT department or for companies that do not want to commit to a full network contract. You pay a retainer fee for a response time of 2, 4 and 8 hours, and for the hours of the day that the support is required from 9am to 6pm or 6pm to 9am, you decide. We will attend to your problem within your response time and you will be charged at a reduced hourly rate for the time taken to fix your problem.

Emergency Network Support - No Contract

If you require emergency support on the same day and you do not have an existing contract in place you will be charged a premium & subject to engineer/ IT Consultant availability in your area.