RESTRICTIONS IN PLACE DURING COVID-19

A MESSAGE FROM US
 
Due to the ongoing situation regarding COVID-19, the Foreign and Commonwealth Office currently advise against all but essential travel.

This means that we cannot accept walk in repairs and we will need to arrange a courier to pick-up / drop off devices.

We’d like to extend a personal thank you for your patience and understanding during this time.
 
We’ve been working behind the scenes to make a number of changes to our processes so we can continue providing IT support to Businesses, Schools and the general public.

The following changes will ensure that we are able to offer support for your IT whilst adhering to the government guidelines.
  • Walk-ins / drop-off's / pick-ups are prohibited during COVID-19 until further notice
  • All repairs need to be booked in either via telephone / This email address is being protected from spambots. You need JavaScript enabled to view it.or via our online booking form
  • All repairs need to be collected and returned via courier or a member of the Quest Team
  • Payment can be taken over the telephone and through internet transfer
  • Remote support is available by telephone or remote control
  • Use our contact page to get in touch

We are still able to provide onsite business support & business emergency IT support.


*For our safety and the safety of others we are sterilising all laptop/device surfaces using Alcohol Isopropyl 99.99%.